Membership Sales Associate

UFC GYM; Brea (CA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Competitive base salary with bonuses

Full health benefits

Free gym membership

Employee discounts

Flexible scheduling

On-site fitness classes

Recertification support (NASM, ACE, IS

Job summary

UFC GYM is seeking a Membership Specialist to create a welcoming guest experience while driving new memberships. You will conduct tours, book appointments, and deliver industry-leading service to both prospects and current members.

The role emphasizes strong sales skills, teamwork, and the ability to work in a fast-paced fitness environment. Competitive compensation, bonuses, and benefits support career growth and professional development.

Qualifications

• Strong knowledge of sales practices and techniques.
• Understanding of the fitness industry and member needs.
• Proficiency with computers and common software.
• Excellent written and verbal communication.
• Dedicated to delivering exceptional customer service.
• Independent, self-motivated with good organizational skills.
• Able to work well in a team environment.

Responsibilities

• Represent UFC GYM with a welcoming, informative, and entertaining experience for members and guests.
• Drive potential members into the gym and provide top-tier customer service.
• Schedule and book membership appointments via phone and emails.
• Present the Fitness Tour to all prospective guests as per playbook guidance.
• Follow up with new members to ensure satisfaction and retention.
• Maintain a clean and welcoming facility and assist where needed.

Skills

Sales skills

Customer service

Interpersonal communication

Team player

Self-starter

Computer skills

Fitness industry knowledge

Job description

UFC GYM Mission

We are the original. The world leader. The trail‑blazer of MMA‑inspired fitness. Rooted in authenticity, we are an extension of the Ultimate Fighting Championship® and proud to make the training programs and benefits of elite MMA athletes accessible to all, regardless of age or athletic ability.

Benefits

• Competitive salary
• Opportunity for advancement
• Training & development

We Offer

• Compensation package: Competitive base salary plus commission and bonus.
• Comprehensive health benefits: Full coverage for medical, dental, and vision.
• Free membership perks: Complimentary access to all our fitness centers.
• Employee discounts and special offers: Exclusive deals on fitness products and wellness services.
• Flexible scheduling tailored to your needs: Work hours that fit your personal and professional commitments.
• A fitness‑focused workplace vibe: On‑site fitness classes, wellness programs, and a supportive community.
• Free or discounted recertification (NASM, ACE, ISSA): Maintain and upgrade your certifications at little to no cost.
• Expand your client base: Leverage our large member network to grow your business.
• Ongoing in‑house training: Regular workshops and training sessions.
• Plus, more exciting perks: Team‑building events, wellness challenges, and UFC recognition programs!

Responsibilities

• The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits.
• The Membership Specialist is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current members.
• Book membership appointments through productive phone activities and meet or exceed monthly appointment goals set forth by the company.
• Ensure that 100% of guests are presented the “Fitness Tour” when touring guests around the gym as detailed in the Membership Specialist Playbook.
• Follow up with members that have enrolled to ensure we are exceeding expectations.
• Provide the highest level of customer service possible when communicating and interacting with guests.
• Assist in maintaining a clean and operational facility.

Qualifications

• In‑depth knowledge of sales practices and techniques.
• General understanding of the Fitness Industry.
• Ability to work with computers.
• Must have good interpersonal communication skills.
• Excellent customer service skills.
• Independent, self‑starter with strong organizational skills.
• Must be a team player.

About UFC GYM

• The ultimate “Big Gym” experience, UFC GYM raises the bar of what big‑box gyms should offer their members.
• Members get everything they need under one roof – robust cardio equipment, coach‑led group classes, weight‑lifting and free weights, martial arts and MMA‑inspired fitness training, martial arts equipment, youth programming, personal training, yoga, Pilates, and more!

Apply today! We respond to all applications!