Membership Sales and Growth Manager

BioSpace; Providence (RI); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Life & disability

Flexible PTO

Parental leave

401K

Coffee & snacks

Job summary

Portal Innovations is seeking a hands-on Manager of Membership & Growth for Ocean State Labs, Powered by Portal. You will drive the full sales cycle, build a pipeline of science-driven startups, and nurture VC and university partnerships to grow member base.

You'll partner with leadership to deliver seamless onboarding and long-term member success, while maintaining CRM discipline and representing Portal at regional events.

Qualifications

• 2+ years in sales or business development in life sciences, pharma, med device, or related fields.

Responsibilities

• Own the full membership sales cycle from outreach to signed agreement.

Skills

Sales experience

CRM proficiency

Networking

Forecasting

Cold outreach

Consultative selling

Pipeline management

Education

Bachelor's degree or equivalent experience

Science degree preferred

Tools

Salesforce

HubSpot

Job description

Who Is Portal Innovations

Portal Innovations is a biotech venture development engine, focused on early-stage life science enterprises. We help exceptional life sciences innovators build their companies where they live and beyond. Launched in 2020, we surround these entrepreneurs with the resources and network they need for seed capital, state-of-the‑art lab space, a community‑based ecosystem, and access to experts in their fields and prospective investors and partners.

About This Role

As the Manager of Membership & Growth, you will be the primary membership revenue driver for Ocean State Labs, Powered by Portal, owning the full sales cycle from first outreach to signed agreement. We’re looking for a highly motivated, hands‑on sales manager who’s equally energized by closing new deals and building lasting member relationships. You’ll work closely with the Executive Director and Lab Operations team to keep members thriving and deliver a seamless experience from first conversation to long‑term partnership.

In this role, you won’t just fill space, you’ll be the face of Ocean State Labs, championing the community and helping innovators understand the full value of what we offer: world‑class lab facilities, a thriving ecosystem of peers and mentors, access to a suite of commercialization resources, and a team genuinely invested in their success. If you’re a proven closer with deep roots in life sciences, pharma, med device, or other related fields and you’re ready to lead membership growth for one of the most exciting innovation hubs in the region, this role was built for you.

This is a FULL‑TIME role. This role offers a dependable routine from Monday through Friday. While we primarily stick to our standard business hours, our team does need to have flexibility and occasionally extends the day and week to meet the evolving needs of our growing business.

What You’ll Do

• Own the full membership sales cycle from strategic prospecting and pipeline development to tailored proposals, lab tours, negotiation, and close.
• Build and maintain a strong pipeline of science‑driven startups.
• Build and steward relationships with VCs, accelerators, universities, ecosystem partners, and other channel partners for potential new members.
• Support member growth: understanding their evolving needs, identifying expansion opportunities, and ensuring long‑term retention.
• Partner with Executive Director and Lab Operations to deliver seamless onboarding and day‑to‑day member support.
• Maintain CRM discipline (pipeline accuracy, forecasting, reporting).
• Represent Portal at key industry events across the Rhode Island and greater New England Ecosystem.

What We’re Looking For

• 2+ years in sales, business development, membership growth ideally in life sciences, pharma, med device, lab services, or innovation/incubator environments.
• A track record of closing complex, consultative deals.
• An existing network in the Rhode Island or greater New England startup and life sciences ecosystem is a meaningful advantage.
• Candidates with industry biotech/pharma exposure is a plus. A science degree and/or bench experience is also great as this position involves engaging with members on lab operations, equipment needs, and technical workflows.
• Strong communicator equally effective in cold outreach, pitches, or a personalized lab tour.
• Proficiency with CRM platforms (Salesforce, HubSpot, or similar) and a disciplined approach to pipeline management.
• Bachelor's degree in a related field, or equivalent experience.

Why Portal

• You'll be the face of one of the most exciting innovation communities not a cog in a large sales org.
• Competitive compensation with meaningful upside tied to your performance.
• A collaborative team that's genuinely invested in member and employee success.
• Direct access to leadership and a real seat at the table as we grow

Total Compensation

• Based on Experience
• Total OTE Range $100k to $130k annually (Base + Sale Incentive)

Benefits

• Excellent Medical, Dental and Vision
• Life and Disability Benefits
• Flexible PTO Policy
• Generous Parental Leave
• 401K Program
• In Office Perk: Unlimited Coffee and Snacks to keep you going throughout the day

Work Authorization/Security-Clearance Requirements

Must be eligible to work in the United States.

Portal is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances.