Membership Relationship Manager — Luxury Private Club

Battery; San Francisco (CA); In loco; USD 81.000 - 109.000; Tempo pieno

Descrizione del lavoro

The Battery is seeking a Membership Advisor in San Francisco to manage a personal portfolio of Applicants and Members from initial inquiry through active membership. This on-site role emphasizes long-term relationship building over sales volume.

Responsibilities include onboarding, member engagement, corporate House Account management, renewals, and accurate CRM records. Strong discretion, organizational skills, and fluency in English are essential to excel in this luxury hospitality setting.

Competenze

• Background in luxury hospitality or private club membership preferred.
• Experience managing an active portfolio of client relationships.
• Experience in B2B partnerships or sales preferred.

Mansioni

• Owns personal relationship with an assigned portfolio from lead to active membership.
• Guides applicants through the application process and onboarding cadence.
• Manages House Account opportunities and contract negotiations.
• Maintains accurate portfolio records in the CRM.

Conoscenze

Relationship building

Emotional intelligence

Portfolio management

Discretion

English fluency

Formazione

Bachelor's degree or equivalent

Strumenti

CRM software

Sonato/CRM systems

Descrizione del lavoro

The Battery is seeking a Membership Advisor in San Francisco to manage a personal portfolio of Applicants and Members from initial inquiry through active membership. This on-site role emphasizes long-term relationship building over sales volume.

Responsibilities include onboarding, member engagement, corporate House Account management, renewals, and accurate CRM records. Strong discretion, organizational skills, and fluency in English are essential to excel in this luxury hospitality setting.