Senior Program Manager, Global Member Impact

ICMA - International City/County Management Association; Washington (District of Columbia); Hybrid; USD 78,450 - 98,062; Full time

Benefits offered by this job

Collaborative environment

Competitive salary

Benefits package

Paid time off

Retirement plan

Professional development opportunities

Job summary

ICMA, a mission-driven nonprofit headquartered in Washington, DC, seeks a Senior Program Manager to drive strategic program development for SRMSA. This role leads cross-team initiatives, supports volunteer committees, and expands member value while pursuing revenue opportunities.

The ideal candidate has 8–10 years of program management experience, a Bachelor's degree, and PMP or related certification. This position offers hybrid work with occasional travel and a strong focus on global

Qualifications

• Bachelor's degree in relevant discipline
• Eight (8) to ten (10) years' experience in relevant professional discipline and program management
• Preferred Qualifications: Prior experience in local government, public administration, nonprofit, or professional association
• PMP and/or applicable professional certification
• Background in leadership development, diversity and inclusion initiatives, or women's leadership programming (e.g., SheLeadsGov-type efforts)
• Experience supporting global programs or international partnerships
• Experience working to improve user experience and market job boards

Responsibilities

• Lead and manage programs and strategic initiatives across the SRMSA Team, ensuring alignment with organizational goals.
• Manage volunteer committees, including SheLeadsGov, focused on promoting women's leadership; responsibilities include meeting facilitation, virtual and in-person event management and content development.
• Identify and develop opportunities for existing programs to improve member experience, generate revenue, and expand impact; collaborate with team leads to refine and adapt offerings as needed.
• Design and implement programs within existing funding streams to strengthen the professional pipeline, support next-generation programs and expand services for members.
• Work with SRMSA staff and across teams to improve user experience for initiatives such as the ICMA Job Board, to market services and grow revenue.
• Support Team Director in implementing ICMA's global programs to enhance member value and support strategic global initiatives.
• Collaborate with and support other Senior Program Managers on cross-team priorities and initiatives as needed.

Skills

Program management

Volunteer leadership

Event planning

Revenue development

Stakeholder engagement

Team collaboration

Education

Bachelor's degree

Tools

PMP certification

Job description

ICMA, a mission-driven nonprofit headquartered in Washington, DC, seeks a Senior Program Manager to drive strategic program development for SRMSA. This role leads cross-team initiatives, supports volunteer committees, and expands member value while pursuing revenue opportunities.

The ideal candidate has 8–10 years of program management experience, a Bachelor's degree, and PMP or related certification. This position offers hybrid work with occasional travel and a strong focus on global