Membership Programs Admin & Projects Lead

The Metropolitan Museum of Art; United States; On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

403(b) retirement plan

Paid time off

Commuter benefits

Staff discounts

Staff cafeteria access

Museum pass access

Job summary

The Metropolitan Museum of Art is seeking an organized Membership Office Assistant to support the Chief Membership Officer. You’ll manage the CMO’s calendar, prepare materials for meetings, and handle confidential tasks while coordinating with staff, vendors, and members.

Proficiency with Microsoft Office and CRM tools is important. The role is fully onsite, with opportunities to contribute to events and onboarding, and requires a bachelor’s degree plus 2–4 years of related experience in a

Qualifications

• Bachelor’s degree required.
• 2 - 4 years administrative office, business, or related experience.
• Experience with museums or cultural organizations preferred.
• This is a fully onsite position and requires employees to work from the office five days per week.
• Knowledge of art history preferred.
• Excellent written and verbal communication, highly organized, and able to manage multiple priorities.

Responsibilities

• Maintain understanding of Membership team functions and projects to boost efficiency.
• Strategic management of the CMO’s calendar and meeting preparation.
• Prepare agendas, bios, timelines for meetings and events.
• Project manage special initiatives and monitor progress.
• Serve as liaison for staff and stakeholders and handle confidential information.
• Use Tessitura CRM to access member information and create bios.
• Oversee procurement, purchase orders, invoices, and payments.
• Collaborate with finance on the Membership Department budget process.
• Coordinate team meetings, retreats, and events; support onboarding for new staff.
• Assist with diverse duties as assigned.

Skills

Administrative experience

Project coordination

Customer service

Communication skills

Education

Bachelor's degree

Tools

Microsoft Office

SharePoint

PowerPoint

Excel

Job description

The Metropolitan Museum of Art is seeking an organized Membership Office Assistant to support the Chief Membership Officer. You’ll manage the CMO’s calendar, prepare materials for meetings, and handle confidential tasks while coordinating with staff, vendors, and members.

Proficiency with Microsoft Office and CRM tools is important. The role is fully onsite, with opportunities to contribute to events and onboarding, and requires a bachelor’s degree plus 2–4 years of related experience in a