Membership Operations & Communications Associate (Remote)

GovExec; Washington (District of Columbia); Remote; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with company 4%

Open time off policy

Twelve weeks paid parental leave

Learning and development opportunities

Job summary

GovExec, through its ATARC division, is seeking an Associate for Membership Operations & Communications. This remote role supports onboarding, CRM updates, newsletter coordination, engagement tracking, renewals, and administrative workflows for the corporate membership program.

Reporting to the Associate Director, Corporate Membership, you will help keep membership operations running smoothly and efficiently from a Washington, DC area preference.

Qualifications

• 1–3 years in administrative support, operations coordination, or CRM support.
• Experience with HubSpot or similar CRM/email platform preferred.
• Strong written and verbal communication abilities.
• Excellent attention to detail and follow-through.

Responsibilities

• Assist with member onboarding and follow-up communications.
• Coordinate working group access requests and member support needs.
• Maintain onboarding materials and internal tracking documents.
• Support scheduling and coordination of member orientations and engagement meetings.
• Assist with renewal outreach tracking and follow-up documentation.
• Support CRM data entry, record management, and reporting.
• Draft, edit, and organize communications related to onboarding, renewals, and engagement.

Skills

HubSpot experience

Google Workspace

Written & verbal communication

Organizational skills

Time management

Tools

HubSpot CRM

Job description

GovExec, through its ATARC division, is seeking an Associate for Membership Operations & Communications. This remote role supports onboarding, CRM updates, newsletter coordination, engagement tracking, renewals, and administrative workflows for the corporate membership program.

Reporting to the Associate Director, Corporate Membership, you will help keep membership operations running smoothly and efficiently from a Washington, DC area preference.