Membership Growth Specialist — Front Desk

Crunch Fitness, Primetime Fitness LLC; Westland (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Career growth opportunities

Friendly team environment

Job summary

Crunch Fitness Michigan is seeking an energetic front desk agent to warmly welcome members, answer questions, and provide top-notch service at the check-in desk.

You will generate appointments, conduct gym tours, and enroll prospects into memberships, while maintaining accurate records in Crunch Fitness VFP master systems and staying informed about services and equipment.

Join a growth-focused team that values people, fun, and career opportunities as part of a supportive work environment.

Qualifications

• Experience in customer service or front desk roles preferred.
• Strong communication and interpersonal skills required.
• Ability to upsell memberships and services.

Responsibilities

• Greet members and guests at the front desk and create a positive environment.
• Generate appointments through referrals, networking, and calls.
• Give gym tours and enroll prospects into memberships.
• Be knowledgeable about membership services and gym equipment.
• Maintain accurate records in Crunch Fitness VFP master systems.
• Ensure facility cleanliness through daily walks.

Skills

Customer service

Sales skills

Communication

Tools

Crunch Fitness VFP master systems

Job description

Crunch Fitness Michigan is seeking an energetic front desk agent to warmly welcome members, answer questions, and provide top-notch service at the check-in desk.

You will generate appointments, conduct gym tours, and enroll prospects into memberships, while maintaining accurate records in Crunch Fitness VFP master systems and staying informed about services and equipment.

Join a growth-focused team that values people, fun, and career opportunities as part of a supportive work environment.