Membership Growth Specialist

ACAC - ATLANTIC COAST ATHLETIC CLUBS; West Chester (Chester County); On-site; USD 35,000 - 55,000; Full time

Job summary

ACAC - Atlantic Coast Athletic Clubs in West Chester, PA seeks a Membership Advisor to generate new memberships, nurture member relationships, and ensure high satisfaction. This role focuses on outreach, tours, and promoting programs, requiring strong communication, sales drive, and computer skills to manage pricing, policies, and member data.

You will be the friendly gateway to the club, greeting guests, setting appointments, and guiding prospective members through sign-up.

Qualifications

• High school diploma or GED required; college degree preferred.
• Prior professional sales experience in commission-based role preferred.
• Prior customer service experience highly desired.
• Excellent communication and interpersonal skills; proficient computer skills.

Responsibilities

• Meet or exceed monthly sales goals.
• Infiltrate the surrounding market, generate leads, schedule appointments, and tour prospective members.
• Maintain knowledge of club membership pricing and policies.
• Develop and sustain member relationships; promote club events and programs.
• Use membership management software to track prospects and members.
• Provide outstanding service and welcome guests to ACAC.

Skills

Excellent communication

Interpersonal skills

Customer service experience

Sales experience (commission-based)

Proficient computer skills

Education

High school diploma or GED

College degree preferred

Tools

Membership management software

Job description

ACAC - Atlantic Coast Athletic Clubs in West Chester, PA seeks a Membership Advisor to generate new memberships, nurture member relationships, and ensure high satisfaction. This role focuses on outreach, tours, and promoting programs, requiring strong communication, sales drive, and computer skills to manage pricing, policies, and member data.

You will be the friendly gateway to the club, greeting guests, setting appointments, and guiding prospective members through sign-up.