Membership Growth Specialist

BJ's Wholesale Club, Inc.; Skibo (NC); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Weekly pay

Free membership

Paid time off

Health benefits

Retirement plan

Stock purchase plan

Job summary

BJ’s Wholesale Club seeks frontline team members to help sign up new members, explain benefits, and assist with member services at our North Carolina location. You’ll promote membership options, process applications, and keep the club running smoothly with a positive, and helpful attitude.

Weekly pay, free memberships, and other benefits are part of the role, with an emphasis on delivering friendly, efficient service and achieving membership goals while maintaining club standards.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Sells BJ’s membership products to potential new and existing members with high energy and determination.
• Drives toward goal achievement, defined by business established benchmarks and results.
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.
• Follows tax exempt/resale membership policies in regard to the retention processes and procedures.

Skills

Customer service

Sales

Math skills

Computer proficiency

Job description

BJ’s Wholesale Club seeks frontline team members to help sign up new members, explain benefits, and assist with member services at our North Carolina location. You’ll promote membership options, process applications, and keep the club running smoothly with a positive, and helpful attitude.

Weekly pay, free memberships, and other benefits are part of the role, with an emphasis on delivering friendly, efficient service and achieving membership goals while maintaining club standards.