Membership Growth Advocate

BJ's Wholesale Club, Inc.; Newnan (GA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Free BJ’s Memberships

Generous Paid Time Off

Flexible health benefits

401(k) with company match

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club, Inc. is seeking team members for a frontline retail role in the United States. You will assist members, process transactions, handle returns, and provide friendly, efficient service while upholding store standards.

The position emphasizes a strong customer focus, reliability, and teamwork, with opportunities for growth and a comprehensive benefits package including weekly pay, free memberships, health options, and a 401(k). Location aligns with Newnan, GA area.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Sells BJ’s membership products to potential new and existing members with high energy and determination.
• Drives toward goal achievement, defined by business established benchmarks and results.
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product lookup, and pick-ups.

Skills

Customer service

Sales experience

Basic math

Computer proficiency

Job description

BJ’s Wholesale Club, Inc. is seeking team members for a frontline retail role in the United States. You will assist members, process transactions, handle returns, and provide friendly, efficient service while upholding store standards.

The position emphasizes a strong customer focus, reliability, and teamwork, with opportunities for growth and a comprehensive benefits package including weekly pay, free memberships, health options, and a 401(k). Location aligns with Newnan, GA area.