Membership Growth & Guest Experience Specialist

Perspire Sauna Studio; Leawood (KS); On-site; USD 21,000 - 25,000; Full time

Job summary

Perspire Sauna Studio is seeking a team member who is driven by data and rewards results, champions members' progress, and welcomes every guest with hospitality. The role focuses on guiding guests through sauna experiences and promoting memberships to improve well-being.

You will call 15-25 leads to schedule first visits, set up the guest's sauna experience, welcome each guest by name, and ensure they know how to use all features.

Qualifications

• Is driven by data and rewarded by results.
• Champions our members' progress.
• Shows hospitality to all guests.
• Is passionate about improving our guests' mental & physical wellbeing.

Responsibilities

• Call 15-25 leads to schedule first visits
• Set-up the guest's sauna experience
• Welcome each guest by name
• Ensure they know how to properly use all sauna/tv features
• Promote the benefits of IR Saunas
• Communicate the value of having a Perspire Sauna Studio Membership
• Maintain clean facility and studio appearance
• Assist with turnover/cleaning of individual sauna rooms
• Contribute daily to studio sales metrics (membership conversion)
• Assist new guest in finding the right membership for them (sales)

Skills

Data-driven

Guest hospitality

Wellbeing focus

Results orientation

Job description

Perspire Sauna Studio is seeking a team member who is driven by data and rewards results, champions members' progress, and welcomes every guest with hospitality. The role focuses on guiding guests through sauna experiences and promoting memberships to improve well-being.

You will call 15-25 leads to schedule first visits, set up the guest's sauna experience, welcome each guest by name, and ensure they know how to use all features.