Membership Growth & Experience Director

Cattlemen's Club; Fort Worth (TX); Sur place; USD 110 000 - 160 000; Plein temps

Résumé du poste

Cattlemen’s Club in Fort Worth, TX seeks a dynamic Membership Director to lead growth, engagement, and retention for its private club.

The role focuses on prospect outreach, onboarding, relationship-building with business leaders, and delivering a personalized member experience, while guiding a team of membership and reception staff.

Qualifications include 3+ years in leadership within luxury hospitality or private clubs, strong networking, CRM proficiency, and a passion for hospitality.

Qualifications

• 3+ years of leadership experience in membership management, private clubs, luxury hospitality, or related field.
• Proven success in sales, business development, networking, or membership acquisition.
• Exceptional interpersonal and communication skills for executive engagement.
• Polished professional presence engaging with executives, business owners, and high-profile clientele.
• Strong organizational skills with ability to manage competing priorities.
• Experience leading, coaching, or supervising a team.
• Proficiency with CRM platforms or membership management software.

Responsabilités

• Develop and execute strategies to attract new members and hit revenue goals.
• Proactively identify prospective members through networking and partnerships.
• Oversee membership application, onboarding, engagement, and retention processes.
• Build relationships with Fort Worth leaders and organizations.
• Represent the club at events and networking opportunities.
• Lead and coach the membership and reception teams.
• Maintain accurate membership records and monitor performance metrics.

Connaissances

Leadership

Relationship management

Sales

Business development

Networking

Communication

CRM proficiency

Outils

CRM platforms

Description du poste

Cattlemen’s Club in Fort Worth, TX seeks a dynamic Membership Director to lead growth, engagement, and retention for its private club.

The role focuses on prospect outreach, onboarding, relationship-building with business leaders, and delivering a personalized member experience, while guiding a team of membership and reception staff.

Qualifications include 3+ years in leadership within luxury hospitality or private clubs, strong networking, CRM proficiency, and a passion for hospitality.