Membership Growth & Engagement Lead

Omahachamber; Omaha (NE); On-site; USD 55,000 - 85,000; Full time

Job summary

Omahachamber is seeking a Membership Relations Manager in Omaha to lead the full membership lifecycle, from prospecting and selling memberships to proactive renewal and retention efforts. You will use CRM data to drive outreach, engagement, and revenue growth, while collaborating with Finance, Marketing, and Operations to optimize member value.

The role emphasizes relationship-building, data-driven strategy, and a proactive sales mindset to strengthen dues revenue and long-term member engagement.

Qualifications

• Bachelor degree preferred in business or related field.
• Minimum of 3 years of sales, marketing, customer service, fundraising, public relations, or business development.
• Strong written and oral communication, with a customer-service mindset.

Responsibilities

• Identify and cultivate prospective members to grow dues revenue.
• Sell memberships and present benefits to prospects.
• Proactively renew and retain current members.
• Maintain accurate member data in GrowthZone CRM.
• Collaborate with Finance and Marketing for outreach and CRM optimization.

Skills

Sales experience

Communication skills

Relationship management

CRM proficiency

Data-driven outreach

Education

Bachelor's degree (preferred)

Tools

GrowthZone CRM

Microsoft Excel

LinkedIn

ZoomInfo

Apollo.io

ChatGPT / AI tools

Job description

Omahachamber is seeking a Membership Relations Manager in Omaha to lead the full membership lifecycle, from prospecting and selling memberships to proactive renewal and retention efforts. You will use CRM data to drive outreach, engagement, and revenue growth, while collaborating with Finance, Marketing, and Operations to optimize member value.

The role emphasizes relationship-building, data-driven strategy, and a proactive sales mindset to strengthen dues revenue and long-term member engagement.