Membership Sales Manager

Citizen House; Oklahoma City (OK); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary + performance incentives

Health and wellness benefits

Opportunities for professional growth

Job summary

A premier private social club in Oklahoma City is seeking a Membership Manager to lead membership growth and engagement. This role combines sales strategy with hands-on member service, requiring 3–5 years' experience in membership or hospitality. The ideal candidate will be a polished communicator with strong organizational skills. Competitive salary and benefits are offered.

Qualifications

• 3–5 years’ experience in membership, sales, or hospitality.
• Proven success meeting or exceeding sales goals.
• Personable communicator with excellent relationship skills.

Responsibilities

• Drive membership growth through proactive sales and outreach.
• Conduct tours and manage the full membership process.
• Design and oversee onboarding for new members.

Skills

Membership sales

Customer relationship management

Communication skills

Organizational skills

Tools

CRM systems

Job description

Citizen House is a premier private social club offering exceptional hospitality, curated experiences, and a vibrant community. We are seeking a polished and driven Membership Manager to lead the growth and engagement of our membership base.

The Role

The Membership Manager is the face of membership at Citizen House. This role blends sales and strategy with hands‑on member service—from engaging prospects and conducting tours to creating initiatives that strengthen retention and build community.

Key Responsibilities

• Drive membership growth through proactive sales, outreach, and referrals.
• Conduct tours, presentations, and manage the full membership process.
• Build strong relationships to enhance engagement, usage, and retention.
• Design and oversee onboarding and orientation for new members.
• Analyze membership data and provide insights to inform growth strategy.
• Collaborate with Events and Social Media teams to promote programs and recruit prospects.
• Represent the club at networking events and in the broader community.

Qualifications

• 3–5 years’ experience in membership, sales, or hospitality (private club/luxury preferred).
• Proven success meeting or exceeding sales goals.
• Personable, polished communicator with excellent relationship skills.
• Organized and detail‑oriented; adept with CRM systems.
• Flexible to work evenings and weekends for events.

What We Offer

• Competitive salary + performance incentives.
• Health and wellness benefits.
• Opportunity to shape the growth of an exclusive, high‑profile community.

Job Type: Full-time

Location: Oklahoma City, OK