Membership Growth & Engagement Coordinator

Private Club Marketing; West Hollywood (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

The h.wood Group is seeking a Membership Coordinator to join their team in West Hollywood, CA. This membership‑focused role sits at the heart of club operations, focusing on member acquisition, retention, and engagement throughout the private club lifecycle.

You will acquire new prospective members, develop retention strategies, build relationships, and oversee onboarding to support long‑term engagement.

Qualifications

• Proven experience in member acquisition and retention strategy.
• Demonstrated ability to build relationships with a broad range of clients.
• Strong understanding of the private club lifecycle, from prospect cultivation to onboarding and long-term engagement.

Responsibilities

• Acquire new prospective members and convert prospects into active club members.
• Develop and execute retention strategies to keep members engaged and satisfied.
• Build and maintain meaningful relationships with prospective and current members.
• Oversee onboarding processes and support long‑term member engagement initiatives.

Skills

Member acquisition

Retention strategy

Relationship building

Job description

The h.wood Group is seeking a Membership Coordinator to join their team in West Hollywood, CA. This membership‑focused role sits at the heart of club operations, focusing on member acquisition, retention, and engagement throughout the private club lifecycle.

You will acquire new prospective members, develop retention strategies, build relationships, and oversee onboarding to support long‑term engagement.