Membership Growth & Community Operations Lead

The New Orleans Jewish Community Center; Stamford (CT); On-site; USD 55,000 - 65,000; Full time

Job summary

A community center in Stamford is seeking a Community Growth & Operations Manager to drive membership sales and enhance the member experience. This role involves managing operations, serving as the liaison to headquarters, and ensuring excellent customer service. Candidates should have at least 2 years of sales experience and be highly organized with a friendly demeanor. The position offers a salary range of $55,000 to $65,000. Join us in creating a welcoming environment for diverse populations.

Qualifications

• 2+ years of retail service or sales experience; consultative sales experience is a plus.
• Strong knowledge of Microsoft Office, email, internet, and CRM systems.
• Highly organized, self-directed, and capable of managing multiple tasks.

Responsibilities

• Track inquiries and cross-sell programs to prospective members.
• Serve as the primary liaison to JCC HQ for operational integration.
• Coordinate the master calendar and align the professional team.
• Process new member applications and maintain member information.
• Create a positive, welcoming environment for members.

Skills

Customer service

Membership sales

Organizational skills

CRM database management

Microsoft Office

Job description

A community center in Stamford is seeking a Community Growth & Operations Manager to drive membership sales and enhance the member experience. This role involves managing operations, serving as the liaison to headquarters, and ensuring excellent customer service. Candidates should have at least 2 years of sales experience and be highly organized with a friendly demeanor. The position offers a salary range of $55,000 to $65,000. Join us in creating a welcoming environment for diverse populations.