Membership Growth Ambassador

VillaSport Athletic Club and Spa; Roseville (CA); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

401K with dollar for dollar match up

Complimentary club membership

Discounts on club products and service

Job summary

Villa Sport Athletic Club Roseville is seeking an energetic Membership Ambassador to welcome guests, present club features, and guide tours with a friendly, high-service approach. You will drive membership leads, build relationships in the community, and represent the club at events, while delivering outstanding guest experiences and closing opportunities.

You will engage potential members, follow up on leads, and collaborate with sales teams to meet monthly targets and contribute to a welcoming

Qualifications

• Skilled at providing memorable tours in a warm, helpful, friendly, low-pressure way
• Sales skills with ability to connect and sell to potential members of all ages and backgrounds
• Basic skills in MS Word and Excel, and at ease in learning and using new software (e.g., POS system, intranet)
• Sales experience, including lead generation, lead nurturing and closing is a plus
• Successful experience in five-star hospitality or customer service positions
• Excellent written and verbal communication skills; great listening skills
• Comfortable communicating to prospective and new members
• Polished phone skills
• Checklists and to-do lists are kept up to date, with assignments completed on a timely basis
• Able to handle multiple and concurrent projects
• Workplace is well-organized and neat
• Able to work with minimal supervision; take initiative to get things done
• Must have a flexible schedule with ability to work evenings, weekends and occasional overtime hours
• Team player
• Positive outlook and demeanor
• Genuine and sincere
• True interest in helping others
• Skilled at rapport and relationship building
• High School diploma
• College experience or degree is a plus, but not required

Responsibilities

• Sell memberships by presenting club features, benefits, services, programs and fees to potential members
• Build relationships with prospective and new members to generate and nurture leads
• Represent VillaSport at local events to raise awareness of the club
• Be highly visible and approachable in the club, greet, meet, or help members as needed

Skills

Sales

Customer service

Communication

MS Word

MS Excel

POS system

Lead generation

Multi-tasking

Team player

Flexible schedule

Education

High School diploma

College experience or degree is a plus

Tools

POS system

Intranet

MS Word

MS Excel

Job description

Villa Sport Athletic Club Roseville is seeking an energetic Membership Ambassador to welcome guests, present club features, and guide tours with a friendly, high-service approach. You will drive membership leads, build relationships in the community, and represent the club at events, while delivering outstanding guest experiences and closing opportunities.

You will engage potential members, follow up on leads, and collaborate with sales teams to meet monthly targets and contribute to a welcoming