Membership & Front Desk Coordinator

Boys-; Smyrna (DE); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

401(k) with Employer Match

Paid Time Off

Job summary

Boys & Girls Clubs of Delaware is seeking an Administrative Assistant to manage membership registration, records, and front desk communications at the Smyrna site. You will ensure accurate dues processing, issue membership cards, greet visitors, and support staff with reporting.

Role requires a high school diploma, proficiency with Word/Excel/Outlook, and data-tracking experience; FBI/DE checks may apply. This is a full-time position with competitive pay and benefits.

Qualifications

• High School diploma or equivalency.
• Proficiency with Word, Excel, Outlook.
• Six (6) months experience managing and tracking various kinds of data.
• First Aid/CPR certification preferred.
• Must be able to pass FBI clearance, Delaware criminal history checks, and state sexual abuse registries as required.
• Strong customer service and organizational skills.
• Ability to interact with a range of people in a friendly, customer-oriented manner.
• Office equipment operation and management: computer, printer, scanner, copier, fax, telephone.
• Knowledge of Microsoft Word, Excel and PowerPoint.

Responsibilities

• Interpret and articulate the club's philosophy, objectives, standards, and programs to members and the public.
• Maintain compliance with licensing requirements for school-age centers; address non-compliance issues as needed.
• Recommend the requisition of supplies.
• Receive and register new members including receipts of dues and fees.
• Issue membership cards to members and guest cards to visitors.
• Control access to program areas; ensure visitors sign in.
• Talk with members to discover interests and promote participation in Club activities.
• Maintain accurate membership and attendance records, and complete payment records.
• Prepare letters, forms, and reports as needed or directed.
• Assist with activities as directed by the Program Director.
• Strictly adhere to financial management policies and procedures of the organization.
• Keep payments in arrears to a minimum; maintain welcoming tone at all times.

Skills

Customer service

Organizational skills

Independent work

Communication

Education

High School diploma or equivalency

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Boys & Girls Clubs of Delaware is seeking an Administrative Assistant to manage membership registration, records, and front desk communications at the Smyrna site. You will ensure accurate dues processing, issue membership cards, greet visitors, and support staff with reporting.

Role requires a high school diploma, proficiency with Word/Excel/Outlook, and data-tracking experience; FBI/DE checks may apply. This is a full-time position with competitive pay and benefits.