Front Desk & Membership Coordinator

Boys-; Wilmington (DE); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Paid Time Off

Tickets at Work – Entertainment Ticket

Employee Assistance Program

Medical Benefits

Vision & Dental

Job summary

Boys & Girls Clubs of Delaware is seeking a Part-time Membership Coordinator to manage registration, attendance and front-desk communications at the assigned Club. The role requires recording payments, issuing cards, and maintaining accurate records while representing the Club in a positive, customer-friendly manner.

Work hours are Monday through Friday, 2:00pm–6:00pm. Knowledge of licensing requirements, data handling and basic office equipment is preferred; a High School diploma and Office

Qualifications

• High School diploma or equivalency.
• Proficient with Word, Excel, Outlook.
• Six months experience managing and tracking data.
• First Aid/CPR certification preferred.
• Must pass FBI/Delaware background and registry checks.
• Strong customer service and organizational skills.
• Able to interact with diverse people in a friendly, customer-oriented manner; able to work independently with youth.
• Office equipment operation: computer, printer, scanner, copier, fax, telephone.
• Demonstrated ability with organizing and answering phone etiquette.

Responsibilities

• Explain and promote the Boys & Girls Club philosophy to members, parents, and the public.
• Ensure compliance with state licensing for school-age centers.
• Recommend requisition of supplies.
• Receive and register new members and manage dues payments.
• Issue membership and guest cards; control access to program areas.
• Maintain accurate membership, attendance, and payment records.
• Prepare letters, forms, and reports; assist Program Director.
• Be a positive role model for youth and assist with routines as directed.
• Open/close the facility as a keyholder.

Skills

Customer service

Organizational skills

Data management

Phone etiquette

Interpersonal skills

Education

High School diploma or equivalency

First Aid/CPR certification preferred

Tools

Word

Excel

Outlook

Office equipment operation

Job description

Boys & Girls Clubs of Delaware is seeking a Part-time Membership Coordinator to manage registration, attendance and front-desk communications at the assigned Club. The role requires recording payments, issuing cards, and maintaining accurate records while representing the Club in a positive, customer-friendly manner.

Work hours are Monday through Friday, 2:00pm–6:00pm. Knowledge of licensing requirements, data handling and basic office equipment is preferred; a High School diploma and Office