Membership & Front Desk Advisor

Crunch Fitness, Primetime Fitness LLC; Ann Arbor (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Crunch Fitness in Michigan is seeking a friendly front desk agent to greet members, check in guests, and deliver outstanding service. You will be the first smiling face, creating a positive, inclusive environment and helping members with information and memberships.

Responsibilities include generating appointments through referrals, guiding gym tours for prospects, enrolling new members, keeping records in Crunch Fitness VFP master systems, and ensuring the facility stays clean and welcoming

Responsibilities

• Create a positive and inclusive environment for members checking in or seeking service at the front desk.
• Generate appointments through member referrals, networking, formal presentation, public demonstrations, master systems and phone calls.
• Follow up on prospects, conduct gym tours for all prospects and enroll them in a gym membership
• Be knowledgeable of membership services and gym equipment to effectively inform members and answer any questions.
• Continuously sell membership services as part of their regular sales presentation
• Maintain accurate records using Crunch Fitness VFP master systems (TI log, Club Activity, Web Leads, Production Book).
• Conduct daily facility walk around to ensure the cleanliness of the facility

Job description

Crunch Fitness in Michigan is seeking a friendly front desk agent to greet members, check in guests, and deliver outstanding service. You will be the first smiling face, creating a positive, inclusive environment and helping members with information and memberships.

Responsibilities include generating appointments through referrals, guiding gym tours for prospects, enrolling new members, keeping records in Crunch Fitness VFP master systems, and ensuring the facility stays clean and welcoming