Gym Front Desk & Membership Consultant

Crunch Fitness, Primetime Fitness LLC; Chesterfield Charter Township (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Crunch Fitness in Michigan is seeking a dedicated front desk agent to join our team and support a fast-growing network of gyms. You will be the welcoming face, responsible for check-ins, member inquiries, and driving membership sales with a friendly, can-do attitude.

We offer opportunities for growth as the company expands its Michigan market. If you enjoy helping people live healthier lives and thrive in a dynamic environment, this role is for you.

Qualifications

• Experience delivering front desk customer service in a gym or retail setting.
• Ability to generate appointments and enroll members.
• Strong communication and interpersonal skills.
• Willingness to learn membership services and equipment.

Responsibilities

• Create a positive and inclusive environment for members checking in or seeking service at the front desk.
• Generate appointments through member referrals, networking, formal presentation, public demonstrations, master systems and phone calls.
• Follow up on prospects, conduct gym tours for all prospects and enroll them in a gym membership.
• Be knowledgeable of membership services and gym equipment to effectively inform members and answer any questions.
• Continuously sell membership services as part of their regular sales presentation.
• Maintain accurate records using Crunch Fitness VFP master systems (TI log, Club Activity, Web Leads, Production Book).
• Conduct daily facility walk around to ensure the cleanliness of the facility.

Skills

Customer service

Sales

Communication

Teamwork

Tools

VFP master systems

TI log

Web Leads

Job description

Crunch Fitness in Michigan is seeking a dedicated front desk agent to join our team and support a fast-growing network of gyms. You will be the welcoming face, responsible for check-ins, member inquiries, and driving membership sales with a friendly, can-do attitude.

We offer opportunities for growth as the company expands its Michigan market. If you enjoy helping people live healthier lives and thrive in a dynamic environment, this role is for you.