Membership & Fitness Experience Associate

The Salvation Army; Memphis (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

The Salvation Army Kroc Center in Memphis is seeking a dedicated Associate focused on member acquisition and experience in Membership, Recreation and Fitness. You will help create a welcoming, helpful and safe environment where individuals and families can learn, grow and thrive.

The role requires engaging with guests, managing inquiries, and supporting fitness and recreational activities in a dynamic community center. Training in CCMS/RMS is used to process transactions as needed.

Qualifications

• 18 years of age or older.
• High School diploma or GED required.
• Experience in customer relations and leading fitness/recreational activities preferred.

Responsibilities

• Warmly greet all visitors to the Kroc Center.
• Answer incoming calls and address needs professionally and kindly.
• Uphold Kroc Center policies to maintain a safe, family-friendly environment.
• Operate CCMS/RMS software for customer transactions in line with policies.

Skills

Customer relations

Fitness activities

Recreation programs

Communication

Education

High School Diploma or GED

Tools

CCMS/RMS software

Job description

The Salvation Army Kroc Center in Memphis is seeking a dedicated Associate focused on member acquisition and experience in Membership, Recreation and Fitness. You will help create a welcoming, helpful and safe environment where individuals and families can learn, grow and thrive.

The role requires engaging with guests, managing inquiries, and supporting fitness and recreational activities in a dynamic community center. Training in CCMS/RMS is used to process transactions as needed.