Membership Experience Specialist

Sam's West, Inc.; Lincoln (NE); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Life insurance (company-paid)

Paid time off

Education assistance – Live Better U

Job summary

Sam's West, Inc. is seeking a team-focused associate to develop and support Membership by explaining benefits and promoting our products and services. You will handle Membership upgrades and credit accounts, and participate in sales events to reach Membership goals.

Responsibilities include assisting Members, identifying needs, helping with purchases, locating items, resolving issues, and ensuring accurate orders and invoices while maintaining safety and policy standards.

Responsibilities

• Develops and supports Membership by providing information on Membership benefits and promoting the value of Company products and services.
• Processes Memberships upgrades and credit accounts and participates in sales and marketing events to meet Membership goals.
• Provides Member service by acknowledging needs, assisting with purchasing decisions, locating merchandise, resolving issues and ensuring accurate orders and invoices.

Job description

Sam's West, Inc. is seeking a team-focused associate to develop and support Membership by explaining benefits and promoting our products and services. You will handle Membership upgrades and credit accounts, and participate in sales events to reach Membership goals.

Responsibilities include assisting Members, identifying needs, helping with purchases, locating items, resolving issues, and ensuring accurate orders and invoices while maintaining safety and policy standards.