Member Services & Fulfillment Specialist

Sam's West, Inc.; Normal (IL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) stock purchase

Paid time off

Education benefit (Live Better U)

Job summary

Sam's West, Inc. is seeking a team member to support Membership by providing information on benefits, processing memberships, upgrades, and credit accounts, and participating in sales events.

The role includes ensuring safety, handling orders, and resolving member inquiries to meet service goals. The position emphasizes helping members, following ethics standards, and promoting Walmart/Sam's Club products and services.

Responsibilities

• Process memberships, upgrades, and credit accounts.
• Assist members with purchasing decisions and locating merchandise.
• Promote products and services to meet membership goals.
• Maintain safety by following procedures and reporting unsafe conditions.
• Provide member service by acknowledging needs and resolving concerns.

Job description

Sam's West, Inc. is seeking a team member to support Membership by providing information on benefits, processing memberships, upgrades, and credit accounts, and participating in sales events.

The role includes ensuring safety, handling orders, and resolving member inquiries to meet service goals. The position emphasizes helping members, following ethics standards, and promoting Walmart/Sam's Club products and services.