Membership Experience & Growth Lead

discoverylandco; Austin (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Discovery Land Company's Driftwood Downtown in Austin, TX seeks a Member Services and Membership Manager to build and define the club’s membership community, ensuring the culture and experience remain strong and welcoming on the floor during peak hours.

You will recruit, onboard, and engage members and guests, collaborate with Operations, Events, and F&B, and maintain detailed member profiles to tailor personalized experiences.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Lead membership recruitment efforts, including prospect outreach, club tours, applications, approvals, onboarding, and member processing.
• Develop and implement strategic membership sales plans to achieve annual acquisition, retention, renewal, and revenue targets.
• Analyze market trends and customer preferences to refine and optimize sales strategies.
• Build and maintain strong relationships with prospective members, current members, local industry partners, and community leaders.
• Represent Driftwood Downtown throughout the greater Austin community to strengthen brand awareness and generate qualified membership opportunities.

Skills

Membership sales

Member relations

Education

High school diploma or equivalent

Job description

Discovery Land Company's Driftwood Downtown in Austin, TX seeks a Member Services and Membership Manager to build and define the club’s membership community, ensuring the culture and experience remain strong and welcoming on the floor during peak hours.

You will recruit, onboard, and engage members and guests, collaborate with Operations, Events, and F&B, and maintain detailed member profiles to tailor personalized experiences.