Membership & Events Coordinator

Brunswickcountychamber; Northern (KY); Hybrid; USD 35,000 - 40,000; Full time

Benefits offered by this job

Healthcare stipend

Cell phone stipend

Mileage reimbursement

Paid time off

Performance-based bonus

Job summary

Brunswick County Chamber seeks a Membership Coordinator to serve as a primary contact for members, manage memberships, and assist with social media and events. The role emphasizes member engagement, accurate record-keeping, and coordinating benefits and communications.

Responsibilities include event support, marketing assistance, and daily administrative tasks to maintain a welcoming, organized office environment. Ideal candidates have strong communication and multitasking skills.

Qualifications

• High School Diploma with two or more years of experience in customer service, office administration, nonprofit organizations, membership organizations, event planning, marketing, or a related field.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Friendly, professional, and service-oriented personality.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and problem-solving skills.
• Ability to work independently while collaborating as part of a team.

Responsibilities

• Serve as the primary point of contact for Chamber members, prospective members, and visitors.
• Process new memberships, renewals, invoices, payments and manage membership retention.
• Maintain accurate member records within the Chamber database, prepare membership reports and assist with tracking growth and retention.
• Respond promptly to member inquiries via phone, email, and in person.
• Coordinate member benefits, including ribbon cuttings, grand openings, and assist with membership recruitment efforts and follow-up with prospective members.
• Assist the Chamber's social media team with creating engaging content that highlights members, Chamber events, community initiatives, and local businesses.
• Assist with email marketing campaigns and providing team with content and develop a content calendar timeline.
• Capture photos and videos at Chamber events if and when needed.
• Occasional opportunities to design basic promotional graphics using Canva or similar software.
• Update Chamber website / NC Oyster Festival content if needed.
• Assist team in responding appropriately to comments and messages.
• Build positive relationships with Chamber members, community partners, and local businesses.
• Represent the Chamber professionally at community functions and events.
• Encourage member participation in Chamber programs, committees, and networking opportunities.
• Help create a welcoming and engaging experience for all members and guests.
• Assist with daily administrative support for Chamber operations including answering phones, greeting visitors, and maintaining a welcoming office environment.
• Assist with scheduling, office calendar, correspondence, mail, and filing systems.
• Assist with materials for various meetings and events.
• Assist in planning and executing Chamber networking events, educational programs, ribbon cuttings, business celebrations, and annual signature events.
• Assist with coordination of event registrations and attendee communications.
• Assist with coordination of vendors, sponsors, volunteers, and event venues.
• Assist with event setup, execution, and breakdown.
• Assist the Executive Director with special projects as assigned.

Skills

Customer service

Organization

Written communication

Verbal communication

Teamwork

Event coordination

Social media basics

Education

High School Diploma

Tools

Microsoft Office Suite

Canva

Constant Contact

JotForm

CRM software

Job description

Brunswick County Chamber seeks a Membership Coordinator to serve as a primary contact for members, manage memberships, and assist with social media and events. The role emphasizes member engagement, accurate record-keeping, and coordinating benefits and communications.

Responsibilities include event support, marketing assistance, and daily administrative tasks to maintain a welcoming, organized office environment. Ideal candidates have strong communication and multitasking skills.