Membership & Engagement Coordinator - Hybrid

Curi Odyssey; San Mateo (CA); Hybrid; USD 52,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and life insurance

403(b) retirement plan

Membership discounts

Job summary

A nonprofit interactive science center in San Mateo is seeking a full-time Membership Assistant. This role involves executing membership programs, handling customer inquiries, and supporting marketing efforts. Ideal candidates will have experience with membership systems, strong communication skills, and a passionate commitment to organization’s mission. This position is hybrid, allowing for some remote work, and offers various employee benefits.

Qualifications

• At least 1 year of experience with membership systems required.
• Strong writing and editing skills with proven results.
• Excellent organizational skills and detail-oriented.

Responsibilities

• Manage daily tasks of the membership program.
• Respond to member inquiries and concerns promptly.
• Assist in marketing campaigns and member engagement.

Skills

Customer service

Communication skills

Problem-solving

Project management

Team collaboration

Education

High school diploma or equivalent

Tools

CRM systems

Google Workspace

Photo-editing software

Job description

A nonprofit interactive science center in San Mateo is seeking a full-time Membership Assistant. This role involves executing membership programs, handling customer inquiries, and supporting marketing efforts. Ideal candidates will have experience with membership systems, strong communication skills, and a passionate commitment to organization’s mission. This position is hybrid, allowing for some remote work, and offers various employee benefits.