Membership & Data Specialist (Hybrid, DC)

Addison Group; Washington (District of Columbia); Hybrid; USD 33,062 - 38,572; Part time

Benefits offered by this job

Competitive pay

Opportunities for professional growth

Access to membership benefits and organization events

Flexible work environment

Benefits: Medical, Vision, Dental, 401K

Job summary

A nonprofit organization in Washington, DC, is seeking a Membership Specialist to manage member relations and ensure smooth departmental operations. The role involves administrative tasks, supporting recruitment efforts, and providing excellent customer service. Candidates should have experience in similar roles, strong communication skills, and proficiency with CRM systems. This position offers competitive pay and opportunities for professional growth, with a hybrid work environment.

Qualifications

• 2+ years of experience in a similar role or in nonprofit/membership organizations.
• Experience in membership services or customer service is preferred.

Responsibilities

• Provide support in membership recruitment and retention activities.
• Process new memberships, renewals, and cancellations in the database.
• Respond to member inquiries and provide excellent customer service.
• Assist in organizing and promoting membership events and activities.
• Maintain accurate records of membership status and track relevant data.
• Prepare membership reports and assist with data analysis for membership growth strategies.
• Collaborate with other departments to ensure membership needs are met.
• Assist in coordinating communication efforts, such as newsletters and announcements.

Skills

Strong communication and interpersonal skills

Proficiency in Microsoft Office Suite

Database management

CRM systems

Detail-oriented

Organizational skills

Job description

A nonprofit organization in Washington, DC, is seeking a Membership Specialist to manage member relations and ensure smooth departmental operations. The role involves administrative tasks, supporting recruitment efforts, and providing excellent customer service. Candidates should have experience in similar roles, strong communication skills, and proficiency with CRM systems. This position offers competitive pay and opportunities for professional growth, with a hybrid work environment.