Membership & Donor Services Coordinator

The Frick Collection; New York (NY); Presencial; USD 26 000 - 37 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Sick time

Paid Holidays

403(b) Retirement

Wellness programs

Employee discount

Resumo da oferta

The Frick Collection in New York seeks a Part-Time Membership Assistant to support the Individual Giving and Gifts Processing teams. You will answer the member phone line and email inbox and provide the highest level of customer service as an ambassador for The Frick Collection.

Work schedule is 21-28 hours per week, with shifts 10am–6pm, 3–4 days a week, including an unpaid lunch break. The assistant is expected to work on weekends and helps with membership sales, gift database maintenance,

Qualificações

• Experience supporting individual giving, membership, events, or donor and member communications.
• Excellent written, verbal, interpersonal, and customer service skills.
• Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.

Responsabilidades

• Sell memberships and answer questions about visiting logistics, digital membership cards, benefits, and registration for programs.
• Manage the database backend to clean up and prepare recurring gifts for processing.
• Assist with check-in for events.
• Conduct outreach to members and donors for processing questions and declined gifts.
• Process returned mail and maintain records in the database.

Conhecimentos

Membership experience

Donor communications

Events support

Customer service

Ferramentas

CRM software

Descrição da oferta de emprego

The Frick Collection in New York seeks a Part-Time Membership Assistant to support the Individual Giving and Gifts Processing teams. You will answer the member phone line and email inbox and provide the highest level of customer service as an ambassador for The Frick Collection.

Work schedule is 21-28 hours per week, with shifts 10am–6pm, 3–4 days a week, including an unpaid lunch break. The assistant is expected to work on weekends and helps with membership sales, gift database maintenance,