Membership & Donor Relations Associate

Maine Tasting Center; Rockland (ME); On-site; USD 45,000 - 60,000; Full time

Job summary

The Farnsworth Art Museum in Rockland, Maine, is seeking a Development Associate to support the Advancement team. This role serves as the primary administrator for Membership and Annual Giving programs, ensuring donor relations and data integrity in a fast-paced environment.

Responsibilities include processing contributions in Altru, generating donor communications, and collaborating with Finance and Events. Onsite presence is required, with occasional after-hours events.

Qualifications

• Bachelor's degree or two years of administrative experience.
• Accuracy and data management tasks require high precision.
• Excellent organization and time management for multiple priorities.
• Strong written and verbal communication with donors and staff.
• Experience with Google, Microsoft, Zoom and project management tools.
• Experience with donor databases (Altru) preferred.
• Maintain integrity and confidentiality of donor data.
• Occasional evenings and weekends onsite required.
• Work independently and as part of a team.
• Role requires significant onsite presence.

Responsibilities

• Process contributions in Altru within one week of receipt and assist with reconciliation.
• Perform data entry, list updates, and run cleanup queries in Altru for data accuracy.
• Prepare and issue thank you letters, membership cards, and renewal notices.
• Issue donor acknowledgments for Gala and Museum Fund contributions promptly.
• Serve as primary contact for members and donors; respond within 24 hours.
• Collaborate with visitor services and retail to resolve member issues and supply talking points.
• Assist events and member services with RSVP tracking and communications.
• Use Asana to track projects; attend weekly Ops Meeting; update calendars.
• Manage office supplies; coordinate mail; support administrative coverage as needed.
• Know the Museum and uphold DEI values in daily work.
• Perform other duties including occasional after-hours museum/advancement events.

Skills

Attention to detail

Communication

Time management

Team collaboration

Customer service

Independence

Education

Bachelor's degree or equivalent experience

Tools

Altru donor database

Google Workspace

Microsoft Office

Asana

Zoom

Job description

The Farnsworth Art Museum in Rockland, Maine, is seeking a Development Associate to support the Advancement team. This role serves as the primary administrator for Membership and Annual Giving programs, ensuring donor relations and data integrity in a fast-paced environment.

Responsibilities include processing contributions in Altru, generating donor communications, and collaborating with Finance and Events. Onsite presence is required, with occasional after-hours events.