Membership & Customer Experience Specialist

Priority Dispatch Corp.; Winter Park (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Full comprehensive benefits

401(k) with match

Paid time off

Parental leave

Tuition reimbursement

Pet insurance

Mental health days

On-the-job training

Free car washes

Job summary

El Car Wash in Winter Park, FL is looking for a Customer Experience Advisor who greets guests, explains memberships, and turns every interaction into loyalty. You bring energy, a genuine smile, and a customer-first mindset to a fast-paced, service-driven environment.

You will log feedback, promote the Unlimited Membership, handle complaints with tact, keep the site clean and welcoming, and work evenings, weekends, and holidays outdoors in all conditions.

Qualifications

• Reliable attendance and professional image; you show up on time and polished.
• Charismatic, high-energy presence; thrives in customer-facing moments.
• Proven ability to build rapport quickly and influence without being pushy.
• Goal-oriented and results-driven; you know your numbers and you care about hitting them.
• Strong empathy paired with sales drive; you read the customer and adjust accordingly.
• Confident handling complaints and concerns on the spot; you resolve, you don't deflect.
• Comfortable with site technology and POS systems.
• Available for evenings, weekends, and holidays; outdoors in all conditions.
• Prior sales, retail, or hospitality experience is a plus.
• Bilingual (English/Spanish) — strong plus in South Florida markets

Responsibilities

• Set the tone from the start - Welcome every customer with confidence, energy, and a genuine smile.
• Drive membership growth - Educate customers on our Unlimited Membership and convert interest into loyalty.
• Turn service into sales - Read the customer and close while maintaining trust.
• Handle the hard moments - Resolve concerns quickly and professionally.
• Keep the site sharp - Maintain a clean, safe, and welcoming environment.
• Capture what matters - Log customer feedback and communicate insights to the team.

Skills

Reliable attendance

Charismatic energy

Rapport building

Goal oriented

Empathy with sales drive

Conflict resolution

POS systems

Evening/weekend availability

Sales/hospitality experience

Bilingual English/Spanish

Tools

POS systems

Job description

El Car Wash in Winter Park, FL is looking for a Customer Experience Advisor who greets guests, explains memberships, and turns every interaction into loyalty. You bring energy, a genuine smile, and a customer-first mindset to a fast-paced, service-driven environment.

You will log feedback, promote the Unlimited Membership, handle complaints with tact, keep the site clean and welcoming, and work evenings, weekends, and holidays outdoors in all conditions.