Membership Coordinator – 50% position part-time

CORE Group; Washington (District of Columbia); Hybrid; USD 31,500 - 38,500; Part time

Job summary

An independent health-focused non-profit based in Washington, DC, is seeking a part-time Membership Coordinator to oversee membership activities and manage events. The ideal candidate will have a Bachelor’s degree, relevant experience in membership management, and strong organizational skills. This position offers a hybrid or virtual work environment with a salary of $35,000 per year. Applicants are encouraged from under-represented populations.

Qualifications

• 3-5 years of experience in consortium management, membership management, or event management.
• Must possess excellent oral and written communication skills.
• Fluency in English is required; knowledge of French and/or Spanish is helpful.

Responsibilities

• Coordinate CORE Group membership activities including event management.
• Develop and manage applications for membership approval process.
• Assist with event logistical management and budget monitoring.

Skills

Interpersonal skills

Customer service orientation

Attention to detail

Flexible and adaptable

Strategic thinking

Education

Bachelor’s degree

Tools

MemberClicks/Oasis AMS

WordPress

Job description

The purpose of this position is to provide overall coordination for CORE Group membership activities including online and in-person event management, membership support, membership advocacy, invoicing, and daily membership operations. Knowledge of the global public health landscape preferred. The coordinator will also assist with the development of recruitment, retention, and engagement initiatives.

CORE Group fosters collaborative action and learning to improve and expand community-focused public health practices. Established in 1997 in Washington D.C., CORE Group is an independent not-for-profit hybrid, membership organization, and home of the International Community Health Network, which brings together over 23,000 global health practitioners— CORE Group member organizations, scholars, advocates, and donors to support the global health of underserved women, children, adolescents, and communities around the world. Learn more here: www.coregroup.org. CORE Group works closely with members around the world on technical excellence and advocacy, working at the community, national, regional and global levels to improve health in communities.

DUTIES AND RESPONSIBILITIES:

Membership Relations

• Act as first and primary contact for prospective CORE Group
• Develop, facilitate, and manage applications for membership approval process, and prepare quarterly membership reports for the Board of Directors.
• Ensure quality and efficiency of membership process and Lead retention and recruitment, as well as lead member events that are relevant.
• Update and maintain the CORE Group Membership Database (MemberClicks/Oasis AMS experience highly encouraged).
• Design and implement membership engagement strategies to support growing membership, in collaboration with other CORE Group staff and Board of
• Ensure accurate membership renewal processing; background in accounts processing is highly desirable.
• Assist with the tracking and analysis of membership, engagement, and affiliate KPIs.
• Serve as point person for generating reports, queries, exports, mailing lists, email lists etc. for membership
• Work closely with the Communications lead to promote member resources and events.

Event Management

• Assist with the logistical management, execution, and analysis of meetings and workshops, including CORE Group’s annual conferences, including:
• Manage venue selection and negotiation of contracts for US and global events.
• Liaise with vendors to ensure timely and accurate on-site services, including F&B, AV, room set-up, etc.
• Work closely with consultants that assist with event planning.
• Monitor participant registration, payment, and attendance, etc.
• Manage event budget and provide regular reports of revenue/expenses.
• Manage growing Event Volunteer program.
• Coordinate event marketing and meeting materials with CORE Group Communications/KM Team.
• Oversee and contribute to conference/event/member webinar/session design and content and manage information around the content of conferences and events.
• Design new logistical processes to support growing meetings as needed.
• Process Sponsorship payments and ensure Sponsors receive Sponsorship materials.
• Perform other duties as assigned using judgment and initiative.

SUPERVISORY RESPONSIBILITY

This position does not have any supervisory responsibilities.

QUALIFICATIONS

• Bachelor’s degree and related administrative, organizational, and analytical experience required. High-quality work and attention to detail are essential in this role.
• Understanding of global health landscape necessary.
• 3-5 years of consortium management, membership management, advocacy, event management, necessary
• Must have strong interpersonal skills and demonstrate a customer service orientation by responding to difficult situations with tact and diplomacy.
• Dynamic, outgoing and creative person who enjoys working with people and the “customer service” element of membership engagement.
• Strategic thinker, who can provide constructive and meaningful ideas/solutions for CORE Group membership growth and engagement, office management, and events.
• Must possess excellent oral and written communication skills.
• Must have the ability to manage multiple projects, work independently and meet deadlines, and enjoy diverse tasks. Attention to detail is a must!
• Must demonstrate flexibility and adaptability to changing work schedules, workflow and job duties.
• Must have the ability to work successfully as a part of the team, as well as independently.
• Experience with WordPress and MemberClicks/Oasis Association Management Software highly desirable.
• Knowledge/interest in global public health
• Fluency in English required. Knowledge of French and/or Spanish helpful.

HOW TO APPLY

Please email your resume and cover letter to [e-mail]. Use “Membership_Coordinator” as the subject line. No phone calls please. Only potential interviewees will be contacted. Women of color, LGBTQI+, indigenous peoples, people living with disabilities, and other under-represented populations are encouraged to apply. This is a 50% part-time position without benefits, with compensation of $35,000/year. CORE Group has a physical office in DC with a hybrid work schedule. This position can be in-person hybrid, or virtual.