Membership Coordinator

Stretch Zone - 1004; Dallas (TX); On-site; USD 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company dedicated to health and wellness as a Membership Coordinator. In this dynamic role, you will drive membership sales and provide exceptional customer service to help clients achieve their health goals through practitioner-assisted stretching. You'll be an integral part of a team that values positive relationships, member retention, and personal growth. With opportunities for advancement and a supportive training environment, this position offers a fulfilling career path in a vibrant and rewarding atmosphere. If you're passionate about helping others and eager to develop your sales skills, this is the perfect opportunity for you.

Benefits

Bonus based on performance

Employee discounts

Free uniforms

Opportunity for advancement

Casual dress code

Free employee stretch sessions

Company lunches

Membership coordinator of the month awards

Comprehensive training

Direct career track with promotions

Qualifications

• Strong sales skills with a focus on member retention and customer service.
• Ability to build positive relationships with members and team.

Responsibilities

• Drive membership sales and provide excellent customer service.
• Promote practitioner-assisted stretching and achieve sales goals.

Skills

Sales Skills

Customer Service

Communication Skills

Relationship Building

Education

High School Diploma

Relevant Sales Training

Job description

Welcome to Stretch Zone

At Stretch Zone, we believe that nothing is more important than your own health. As a Membership Coordinator at Stretch Zone, your primary job is to help people realize their own goals through our unique membership model of practitioner assisted stretch.

Responsibilities

• Drive membership sales to each guest who comes into Stretch Zone.
• Provide excellent customer service by greeting everyone who comes through the door with a smile, scheduling all appointments, answering the phone, and addressing any member concerns.
• Own member retention by following the daily operation guides, excellent customer service, and consistent follow-ups.
• Promote the value behind practitioner-assisted stretching by hitting all sales goals, encouraging add-on sessions, and actively working to improve your sales skills.
• Protect the culture of Stretch Zone by building a positive and professional relationship with all members and team members.

Benefits

• Bonus based on performance
• Employee discounts
• Free uniforms
• Opportunity for advancement

Compensation Structure

• Base pay with increases depending on performance
• Commission available on top of base pay
• Client referral goal bonus
• Employee referral cash reward

Additional Perks

• Casual dress code, Stretch Zone apparel
• Free employee stretch sessions and a 10% discount for family members
• Occasional company lunches, membership coordinator of the month awards, and opportunities to give back!
• Comprehensive training
  • Paid Stretch Zone sales training and investment in continuing education
  • The leader will support your training to maximize commissions
• Direct career track with increases and promotions
  • Lead Membership Coordinator
  • Regional Manager

Stretch Zone Overview

Using our patented and proprietary equipment, Stretch Zone practitioners follow specific protocols to properly position, stabilize, and manipulate muscles using powerful principles of neuromuscular behavior. Our clients enjoy an increase in athletic performance and range of motion, as well as reduced stiffness and improved reaction time.

Stretch Zone Clientele

• Stretch Zone has helped 535,279 clients feel and perform their best!
• Stretch Zone has also enjoyed helping many pro-athletes reach their athletic best – in the NFL, NBA, MLB, & ATP.
• This includes sports celebrities from the U.S. Open Champion, the NFL’s Most Valuable Player, and even the IBF Light Heavyweight Champion of the world.