Membership Coordinator

Stretch Zone, Inc; Dallas (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company dedicated to enhancing health and wellness through practitioner-assisted stretching. As a Membership Coordinator, you will play a vital role in helping clients achieve their health goals while driving membership sales. This position offers a dynamic environment where you can develop your sales skills, enjoy employee discounts, and benefit from comprehensive training. With a focus on customer satisfaction and a supportive team culture, you will have the opportunity for advancement within the organization. If you are passionate about health and eager to make a difference, this role is perfect for you.

Benefits

Bonus based on performance

Employee discounts

Free uniforms

Opportunity for advancement

Casual dress code

Free employee stretch sessions

Occasional company lunches

Membership coordinator of the month awards

Comprehensive training

Direct career track with increases and promotions

Qualifications

• Strong customer service skills are essential for this role.
• Sales experience is highly valued to drive membership growth.

Responsibilities

• Drive membership sales and provide excellent customer service.
• Own member retention through consistent follow-ups and guidance.
• Promote practitioner-assisted stretching and improve sales skills.

Skills

Customer Service

Sales Skills

Communication

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Free uniforms
• Opportunity for advancement

Welcome to Stretch Zone. At Stretch Zone, we believe that nothing is more important than your own health. As a Membership Coordinator at Stretch Zone, your primary job is to help people realize their own goals through our unique membership model of practitioner assisted stretch.

Compensation Structure

• Base pay with increases depending on performance
• Commission available on top of base pay
• Client referral goal bonus
• Employee referral cash reward

Additional Perks

• Casual dress code, Stretch Zone apparel
• Free employee stretch sessions and a 10% discount for family members
• Occasional company lunches, membership coordinator of the month awards, and opportunities to give back!
• Comprehensive training
  • Paid Stretch Zone sales training and investment in continuing education
  • The leader will support your training to maximize commissions
• Direct career track with increases and promotions
  • Lead Membership Coordinator
  • Regional Manager

Responsibilities

• Drive membership sales to each guest who comes into Stretch Zone.
• Provide excellent customer service by greeting everyone who comes through the door with a smile, scheduling all appointments, answering the phone, and addressing any member concerns.
• Own member retention by following the daily operation guides, excellent customer service, and consistent follow-ups.
• Promote the value behind practitioner-assisted stretching by hitting all sales goals, encouraging add-on sessions, and actively working to improve your sales skills.
• Protect the culture of Stretch Zone by building a positive and professional relationship with all members and team members.

Stretch Zone Overview

• Using our patented and proprietary equipment, Stretch Zone practitioners follow specific protocols to properly position, stabilize, and manipulate muscles using powerful principles of neuromuscular behavior.
• Our clients enjoy an increase in athletic performance and range of motion, as well as reduced stiffness and improved reaction time.

Stretch Zone Clientele

• Stretch Zone has helped 535,279 clients feel and perform their best!
• Stretch Zone has also enjoyed helping many pro-athletes reach their athletic best – in the NFL, NBA, MLB, & ATP.
• This includes sports celebrities from the U.S. Open Champion, the NFL’s Most Valuable Player, and even the IBF Light Heavyweight Champion of the world.