Membership Coordinator

Stretch Zone; Dallas (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in health and wellness is seeking a Membership Coordinator to help clients achieve their health goals through a unique practitioner-assisted stretch model. In this role, you will drive membership sales, provide exceptional customer service, and maintain member retention. With a focus on career progression and a supportive work environment, this position offers comprehensive training, performance bonuses, and opportunities for advancement. Join a team dedicated to enhancing athletic performance and overall well-being, making a positive impact in the lives of clients every day.

Benefits

Bonus based on performance

Employee discounts

Free uniforms

Opportunity for advancement

Casual dress code

Free employee stretch sessions

Company lunches

'Membership Coordinator of the Month' awards

Community involvement opportunities

Comprehensive training

Qualifications

• Strong customer service skills to engage with clients effectively.
• Sales experience to drive membership and achieve sales goals.

Responsibilities

• Drive membership sales and promote the benefits of our services.
• Provide excellent customer service, including greeting clients and scheduling.
• Maintain member retention through adherence to operational guidelines.

Skills

Customer Service

Sales Skills

Communication

Education

High School Diploma

Sales Training

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Free uniforms
• Opportunity for advancement

Welcome to Stretch Zone

At Stretch Zone, we believe that nothing is more important than your own health. As a Membership Coordinator, your primary role is to help clients achieve their goals through our unique practitioner-assisted stretch model.

Compensation Structure

• Base pay with performance-based increases
• Commission on top of base pay
• Client referral bonus
• Employee referral cash reward

Additional Perks

• Casual dress code, Stretch Zone apparel
• Free employee stretch sessions and a 10% discount for family members
• Occasional company lunches, 'Membership Coordinator of the Month' awards, and community involvement opportunities
• Comprehensive training including paid sales training and ongoing education support
• Clear career progression paths with potential promotions to Lead Membership Coordinator and Regional Manager

Responsibilities

• Drive membership sales and promote the benefits of our services
• Provide excellent customer service, including greeting clients, scheduling, answering calls, and addressing concerns
• Maintain member retention through adherence to operational guidelines and follow-ups
• Achieve sales goals, encourage add-on sessions, and enhance your sales skills
• Foster a positive, professional culture within the team

Stretch Zone Overview

Using proprietary equipment, our practitioners follow specific protocols to optimize muscle positioning and manipulation based on neuromuscular principles. Clients experience improved athletic performance, increased range of motion, reduced stiffness, and better reaction times. More about our method can be found here.

Clientele

• Helped over 535,279 clients feel and perform their best
• Served professional athletes across NFL, NBA, MLB, ATP
• Clients include U.S. Open Champions, NFL MVPs, and IBF Light Heavyweight Champions