Membership Concierge — Wellness Center (Part-Time, Weekends)

Power Wellness; Roscoe Township (IL); Hybrid; USD 18,000 - 23,000; Part time

Job summary

Power Wellness is seeking a Part-Time Member Services Associate at NorthPointe to deliver top-notch member service, enrollments and information at the desk, with weekend availability.

Responsibilities include handling sign-ups, payments, and guest check-ins, promoting memberships and ancillary services, and maintaining a welcoming, professional front-desk environment. CPR/AED within 90 days is required. Stand for shifts of 3–6 hours as needed.

Qualifications

• High School diploma or GED preferred.
• 1 year certificate from college or technical school preferred.
• Minimum 6 months of related experience or training preferred.
• 2-3 years of sales, reception and computer skills preferred.
• CPR/AED certification required within 90 days of hire.
• Excellent inter-personal and communication skills, and the ability to work with members in a positive, service based manner.
• Ability to multi-task and maintain a controlled and professional demeanor.
• Proficient computer skills.

Responsibilities

• Oversee interactions at the service desk including opening and closing procedures, answering phones, point-of-sale transactions, guest registration and fees, student and college guest passes, check in guests/members for all scheduled appointments, accepting member feedback, accepting and returning lost and found items, guest/member check in, and the provision of information pertaining to all scheduled activities and events including sign up and fees if applicable.

Skills

Interpersonal skills

Communication skills

Multi-tasking

Proficient computer skills

Education

High School diploma or GED

1 year certificate from college or technical school

Tools

Compete

Job description

Power Wellness is seeking a Part-Time Member Services Associate at NorthPointe to deliver top-notch member service, enrollments and information at the desk, with weekend availability.

Responsibilities include handling sign-ups, payments, and guest check-ins, promoting memberships and ancillary services, and maintaining a welcoming, professional front-desk environment. CPR/AED within 90 days is required. Stand for shifts of 3–6 hours as needed.