Membership Concierge & Shopping Experience Specialist

Sam's Club; Kannapolis (NC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Job summary

Sam's Club in Kannapolis, NC is seeking a team member to support Membership, process upgrades and credit accounts, and deliver strong member service. The role includes handling orders, maintaining safety standards, and assisting customers with purchasing decisions.

The position emphasizes member engagement, accurate order processing, and adherence to company policies while contributing to a positive shopping experience for members.

Qualifications

• No explicit minimum formal qualifications listed in the excerpt.

Responsibilities

• Develops and supports Membership by providing information on benefits and promoting value of products and services.
• Processes Memberships upgrades and credit accounts.
• Participates in safety procedures and ensures safe operation within the facility.
• Provides Member service by acknowledging needs and assisting with purchasing decisions.
• Fulfills Member Fax n Pull and Click n Pull orders and manages order accuracy.

Skills

Member service

Sales support

Cash handling

Safety awareness

Job description

Sam's Club in Kannapolis, NC is seeking a team member to support Membership, process upgrades and credit accounts, and deliver strong member service. The role includes handling orders, maintaining safety standards, and assisting customers with purchasing decisions.

The position emphasizes member engagement, accurate order processing, and adherence to company policies while contributing to a positive shopping experience for members.