Member Services Personal Shopper & Concierge

Sam's Club; Mooresville (NC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k)/Stock plan

Paid time off (PTO)

Employee discounts

Job summary

Sam's Club is seeking a team-focused associate in Mooresville, NC, to promote Membership value, process memberships and upgrades, and help members with purchasing decisions. You will handle order fulfillment, assist during sales events, and ensure accurate invoices while maintaining a safe and friendly environment.

The role emphasizes customer service, adherence to safety standards, and collaboration with team members to meet Membership goals.

Responsibilities

• Develops and supports Membership by providing information on Membership benefits promoting the value of Company products and services.
• Processing Memberships upgrades and credit accounts.
• Participating in sales and marketing events and meeting Membership goals.
• Fulfilling Member Fax n Pull and Click n Pull orders and ensuring accuracy of orders and invoices.
• Providing Member service by acknowledging the Member and assisting with purchasing decisions.

Job description

Sam's Club is seeking a team-focused associate in Mooresville, NC, to promote Membership value, process memberships and upgrades, and help members with purchasing decisions. You will handle order fulfillment, assist during sales events, and ensure accurate invoices while maintaining a safe and friendly environment.

The role emphasizes customer service, adherence to safety standards, and collaboration with team members to meet Membership goals.