Membership Concierge - Part-Time Front Desk (Weekend Shifts)

Crunch Fitness, Primetime Fitness LLC; Rochester Hills (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discount

Job summary

Crunch Fitness is seeking a friendly front desk agent in Michigan to welcome members, handle check-ins, and introduce them to membership options. This part-time, in-person role offers opportunities to grow with a dynamic team, generate new member referrals, and maintain accurate records using our internal systems while ensuring a clean, inviting gym environment.

You will balance customer service with active membership promotion, contribute to a positive club culture, and collaborate with staff

Responsibilities

• Create a positive and inclusive environment for members checking in or seeking service at the front desk.
• Generate appointments through member referrals, networking, formal presentation, public demonstrations, master systems and phone calls.
• Follow up on prospects, conduct gym tours for all prospects and enroll them in a gym membership
• Be knowledgeable of membership services and gym equipment to effectively inform members and answer any questions.
• Continuously sell membership services as part of their regular sales presentation
• Maintain accurate records using Crunch Fitness VFP master systems (TI log, Club Activity, Web Leads, Production Book).
• Conduct daily facility walk around to ensure the cleanliness of the facility

Skills

Customer service

Sales

Front desk

Membership enrollment

Job description

Crunch Fitness is seeking a friendly front desk agent in Michigan to welcome members, handle check-ins, and introduce them to membership options. This part-time, in-person role offers opportunities to grow with a dynamic team, generate new member referrals, and maintain accurate records using our internal systems while ensuring a clean, inviting gym environment.

You will balance customer service with active membership promotion, contribute to a positive club culture, and collaborate with staff