Membership Concierge — Gym Front Desk

Williamson Ranch Fitness, LLC; Antioch (CA); On-site; USD 22,000 - 23,000; Full time

Job summary

Taymax Group is seeking a friendly Member Services Representative for its Antioch club. You will greet members and guests, answer questions, process signups and tours, and help maintain a welcoming environment.

The role requires basic computer skills, reliability, and a strong customer-service mindset. Teamwork and a positive attitude are essential to support daily operations at the club.

Qualifications

• Minimum high school diploma or GED.
• Customer service experience preferred.
• Basic computer skills required.
• Punctuality and reliability essential.

Responsibilities

• Greet members and guests, delivering exceptional service.
• Answer phones and assist callers with inquiries.
• Check members in using the system and sign up new members.
• Assist the Club Manager with cash handling and daily tasks.
• Maintain front desk area, cleanliness, and orderliness.

Skills

Customer service

Basic computer skills

Punctual and reliable

Team player

Positive attitude

Excellent communication

Education

High School diploma/GED equivalent

Job description

Taymax Group is seeking a friendly Member Services Representative for its Antioch club. You will greet members and guests, answer questions, process signups and tours, and help maintain a welcoming environment.

The role requires basic computer skills, reliability, and a strong customer-service mindset. Teamwork and a positive attitude are essential to support daily operations at the club.