Gym Front Desk & Member Services Associate

Saber Fitness Hegenberger, LLC; Oakland (CA); On-site; USD 24,000 - 25,000; Full time

Job summary

Taymax Group is seeking a friendly Member Services Representative at our Oakland, CA location to provide a positive member experience and handle front desk operations. You will greet guests, process signups, verify memberships, and assist with tours and inquiries.

Ideal candidates bring a customer service background, basic computer skills, reliability, and a positive, team-oriented attitude. This role requires 18+ and a willingness to maintain clubhouse cleanliness.

Qualifications

• Customer service background preferred.
• Basic computer proficiency required.
• Punctuality and reliability are a must.
• Ability to work independently and as part of a team.
• Strong communication and professional demeanor.

Responsibilities

• Greet members and guests, delivering exceptional customer service.
• Handle front desk tasks and answer phones.
• Check members in the system and sign up new members.
• Take tours for prospects and calculate rates.
• Assist in daily club operations and cleaning duties.
• Resolve member questions and escalate as needed.

Skills

Customer service

Basic computer proficiency

Punctuality

Reliability

Teamwork

Positive attitude

Empathy

Diplomacy

Education

High School diploma/GED

Job description

Taymax Group is seeking a friendly Member Services Representative at our Oakland, CA location to provide a positive member experience and handle front desk operations. You will greet guests, process signups, verify memberships, and assist with tours and inquiries.

Ideal candidates bring a customer service background, basic computer skills, reliability, and a positive, team-oriented attitude. This role requires 18+ and a willingness to maintain clubhouse cleanliness.