Membership & Community Concierge — Free YMCA Membership

Philaymca; Hatboro (Montgomery County); On-site; USD 19,286 - 22,041; Part time

Benefits offered by this job

Free YMCA membership

Discounts on child care and summercamp

Job summary

Willow Grove YMCA in Hatboro, PA is seeking a Membership Team Member to welcome and assist members and program participants. You will help with registrations, resolve issues, and support members' wellness goals while representing the Y’s mission.

This role offers opportunities to grow within a friendly, non-profit community team, with training and the chance to build positive relationships across ages. Previous customer service experience is valued.

Qualifications

• Age 18+.
• 1+ years of customer service experience.
• Willingness to live out the Y mission.
• Experience with cash handling and reconciling shift transactions.
• Enjoys working with members and building positive relationships.

Responsibilities

• Providing customer service support to members, program participants, and guests.
• Assisting members and participants with their needs, including program and membership registration, troubleshooting issues, and supporting members' wellness goals.
• Building strong relationships with members and guests of all ages.

Skills

Customer service

Cash handling

Relationship building

Job description

Willow Grove YMCA in Hatboro, PA is seeking a Membership Team Member to welcome and assist members and program participants. You will help with registrations, resolve issues, and support members' wellness goals while representing the Y’s mission.

This role offers opportunities to grow within a friendly, non-profit community team, with training and the chance to build positive relationships across ages. Previous customer service experience is valued.