Membership & Community Impact Specialist (Flexible Schedule)

Greater Philadelphia YMCA; Royersford (Montgomery County); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Free YMCA membership

Flexible schedule

Discounts on child care and summer cam

Job summary

Greater Philadelphia YMCA seeks a Membership Team Member to join our front-line team at the Y. You will help members reach their goals, assist with registrations, and welcome guests with a warm, professional approach.

This role emphasizes strong customer service, cash handling, and building positive relationships across ages. Training is provided and you’ll be part of a mission-driven nonprofit strengthening the local community.

Qualifications

• 18+ years of age.
• 1+ years of experience in customer service.
• Willingness to live out the Y's mission.
• Experienced in cash handling and reconciling shift transactions.
• Enjoyment from working with members and building positive relationships.

Responsibilities

• Providing customer service support to members, program participants, and guests.
• Assisting members with needs including program and membership registration, troubleshooting issues, and supporting wellness goals.
• Building strong relationships with members and guests of all ages.

Skills

Customer service

Cash handling

Relationship building

Mission-driven

Job description

Greater Philadelphia YMCA seeks a Membership Team Member to join our front-line team at the Y. You will help members reach their goals, assist with registrations, and welcome guests with a warm, professional approach.

This role emphasizes strong customer service, cash handling, and building positive relationships across ages. Training is provided and you’ll be part of a mission-driven nonprofit strengthening the local community.