Membership & Community Advisor - Free YMCA Access, Flexible Hours

Greater Philadelphia YMCA; Philadelphia (Philadelphia County); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free YMCA membership

Flexible work schedule

Discounts on child care

Discounts on summer camp

Career planning resources

Job summary

Greater Philadelphia YMCA is seeking a Membership Team Member in Philadelphia to warmly welcome and assist members, program participants, and guests at our branches. You will handle registrations, troubleshoot issues, and help members achieve wellness goals.

You’ll work with an amazing team in a non-profit environment, enjoy flexible scheduling, and build positive relationships across all ages while supporting the Y’s mission daily.

Qualifications

• 18+ years of age.
• 1+ years of experience in customer service.
• Willingness and desire to live out the mission of the Y.
• Experience in cash handling and reconciling shift transactions.
• Enjoyment from working with members and building positive relationships.

Responsibilities

• Providing customer service support to members, program participants, and guests.
• Assisting members and participants with their needs, including program and membership registration, troubleshooting issues, and supporting members' wellness goals.
• Building strong relationships with members and guests of all ages.

Skills

Customer service

Cash handling

Relationship building

Mission-driven

Willingness to learn

Job description

Greater Philadelphia YMCA is seeking a Membership Team Member in Philadelphia to warmly welcome and assist members, program participants, and guests at our branches. You will handle registrations, troubleshoot issues, and help members achieve wellness goals.

You’ll work with an amazing team in a non-profit environment, enjoy flexible scheduling, and build positive relationships across all ages while supporting the Y’s mission daily.