Membership & Committee Operations Coordinator

New York City Bar Association; New York (NY); Hybrid; USD 52,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Medical plans

Dental and vision insurance

401K with employer match

Life insurance

Commuter benefits

Employee discounts

NYC Bar Association membership

CLE programs

Disability insurance

Job summary

The New York City Bar Association seeks a Committee Services Coordinator to support committee membership processes, records, and policy compliance in a hybrid Midtown, NY setting. You will serve as a primary contact for committee chairs and members, manage roster updates, and respond to inquiries with timely information and administrative support.

Responsibilities include coordinating appointments and turnover, drafting regular communications, and aiding outreach and events.

Qualifications

• Associate’s degree or equivalent training and/or relevant professional experience.
• Minimum of one (1) year [two (2) years preferred] of relevant professional experience, or an equivalent combination of education and experience.
• Experience in membership services, nonprofit, legal, professional services, or customer-facing administrative environments is preferred.
• Strong organizational and planning skills and demonstrated attention to detail.
• Excellent customer service, writing, editing, and communication skills.
• Strong time and project management skills, with the ability to manage multiple priorities and meet deadlines.
• Ability to work both independently and collaboratively.
• Strong technology skills, including proficiency with Microsoft Office Suite and the ability to navigate and learn new software platforms, databases, and online tools.
• Experience with membership or customer relationship management systems is a plus.
• Occasional early morning, evening, or after-hours work is required to support and staff City Bar meetings, programs, and special events.

Responsibilities

• Administer the committee membership database, currently maintained in IMIS and transitioning to Nimble, and maintain accurate rosters by processing appointments, renewals, resignations, and other membership changes in accordance with established policies.
• Coordinate the annual committee membership appointment and turnover process, including preparing timelines, tracking status, and coordinating communications with committee chairs, members, and applicants.
• Serve as a key point of contact for committee chairs by providing information, resources, and administrative support regarding committee administration, membership processes, deadlines, and established practices.
• Develop and distribute regular communications to committee chairs, including monthly updates/newsletter and other committee-related announcements as needed.
• Communicate established committee membership policies and eligibility requirements to committee chairs, members, and prospective applicants, and help ensure information is clear, consistent, and accessible
• Provide responsive, high-quality customer service by answering inquiries, resolving membership-related issues, and assisting applicants throughout the committee application and appointment process.
• Support committee recruitment efforts by coordinating applicant information, tracking interest, assisting with outreach, and supporting membership and outreach events that promote committee participation.
• Collaborate with internal departments to support committee operations and improve coordination across the committee program.
• Identify opportunities to streamline committee membership operations, improve workflows, reduce manual steps, and support more consistent administrative processes.
• Assist with identifying and documenting process improvements, technology needs, and system efficiencies that improve the experience of committee chairs, members, and applicants
• Participate in departmental initiatives, special projects, and perform other duties as assigned.

Skills

Membership services

Organizational skills

Customer service

Communication skills

Time management

Project management

Independent work

Attention to detail

Education

Associate’s degree or equivalent

Tools

Microsoft Office

CRM systems

IMIS

Nimble

Job description

The New York City Bar Association seeks a Committee Services Coordinator to support committee membership processes, records, and policy compliance in a hybrid Midtown, NY setting. You will serve as a primary contact for committee chairs and members, manage roster updates, and respond to inquiries with timely information and administrative support.

Responsibilities include coordinating appointments and turnover, drafting regular communications, and aiding outreach and events.