Membership Analyst: GPO/IDN Contracts & Data

Real; King of Prussia (PA); On-site; USD 114,000 - 135,000; Full time

Job summary

Real is seeking a detail-oriented Membership Analyst to support commercial contracting and membership operations within a leading pharmaceutical organization. You will manage GPO, IDN, and membership data, validate customer eligibility, and ensure accuracy of contract participation.

Responsibilities include onboarding contracts for GPOs/IDNs and Specialty Pharmacies, maintaining attributes such as Class of Trade and DEA, and supporting distributor membership communications and EDI transmissions.

Qualifications

• Experience with Model N contract and membership management.
• GPO/IDN and Specialty Pharmacy contract memberships experience.
• Strong knowledge of pharmaceutical contracting, customer eligibility validation, and distributor operations.
• Bachelor's degree preferred; equivalent experience considered.
• Advanced Excel skills including VLOOKUP, Pivot Tables, and formulas.
• Proficient in Microsoft Office, especially Excel.
• Analytical mindset with ability to manage multiple priorities independently.
• Excellent customer service for internal and external customers.

Responsibilities

• Manage GPO/IDN memberships, additions, removals, and eligibility validation.
• Support onboarding and contract participation requests for GPOs, IDNs, Specialty Pharmacies, and other segments.
• Validate and maintain customer attributes including Class of Trade (COT), DEA, and HIN identifiers.
• Support distributor membership communications and EDI membership transmissions.
• Monitor membership disconnects, pricing discrepancies, and credit/rebill activity.
• Review contract compliance and membership activity using Model N data.

Skills

Model N

GPO/IDN

Advanced Excel

VLOOKUP

Pivot Tables

Contract management

Data validation

Analytical skills

Customer service

Independent work

Education

Bachelor's degree

Tools

Model N

Microsoft Office

Job description

Real is seeking a detail-oriented Membership Analyst to support commercial contracting and membership operations within a leading pharmaceutical organization. You will manage GPO, IDN, and membership data, validate customer eligibility, and ensure accuracy of contract participation.

Responsibilities include onboarding contracts for GPOs/IDNs and Specialty Pharmacies, maintaining attributes such as Class of Trade and DEA, and supporting distributor membership communications and EDI transmissions.