Membership Analyst

Real Staffing; King of Prussia (PA); On-site; USD 76,000 - 90,000; Full time

Job summary

Real Staffing is seeking a detail-oriented Membership Analyst in King of Prussia, PA, working 3 days onsite per week on a 9-month contract. You will manage GPO/IDN memberships, validate eligibility, and support distributor membership processes while ensuring data accuracy and contract alignment.

The role requires Model N experience, advanced Excel proficiency, and the ability to manage multiple priorities with strong analytical and customer service skills.

Qualifications

• Bachelor's degree preferred; equivalent amount of experience considered.
• Advanced Excel skills including VLOOKUPs, Pivot Tables, and formulas.
• Experience with Model N contract and membership management.
• Direct experience managing GPO, IDN, and Specialty Pharmacy contract memberships.
• Strong understanding of pharmaceutical commercial contracting and distributor operations.
• Excellent analytical and customer service skills; ability to manage multiple priorities independently.

Responsibilities

• Manage GPO/IDN membership additions, removals, and eligibility validation against contract terms.
• Support onboarding and participation requests for GPOs, IDNs, Specialty Pharmacies, and other segments.
• Validate and maintain customer attributes including Class of Trade (COT), DEA, and HIN identifiers.
• Assist distributor membership communications and EDI membership transmissions.
• Monitor membership disconnects, pricing discrepancies, and credit/rebill activity.
• Review contract compliance and membership activity using Model N data.

Skills

Advanced Excel

VLOOKUPs

Pivot Tables

Formulas

Analytical skills

Customer service

Multitasking

Education

Bachelor's degree

Tools

Model N

Job description

Job Title: Membership Analyst

Location: King of Prussia, PA (3 days per week onsite)

Contract Length: 9 Months

Pay Rate: $55-$65/hour + Benefits

Overview:

We are seeking a detail-oriented Membership Analyst to support commercial contracting and membership operations within a leading pharmaceutical organisation. In this role, you will be responsible for managing GPO, IDN, and memberships, validating customer eligibility, maintaining accurate contract participation data, and supporting distributor membership processes.

Job Description:

• Manage GPO/IDN customer membership additions, removals, and eligibility validation, ensuring accuracy, completeness, and alignment with approved contract terms.
• Support membership onboarding and contract participation requests for GPOs, IDNs, Specialty Pharmacies, and other customer segments.
• Validate and maintain customer attributes including Class of Trade (COT), DEA, and HIN identifiers.
• Support distributor membership communications and EDI membership transmissions.
• Monitor membership disconnects, pricing discrepancies, and credit/rebill activity.
• Utilize Model N data to review contract compliance and membership activity.

Requirements:

• Experience with Model N contract and membership management.
• Direct experience managing GPO, IDN, and Specialty Pharmacy contract memberships.
• Strong understanding of pharmaceutical commercial contracting, customer eligibility validation, and distributor operations.
• Bachelor's degree preferred; equivalent amount of experience will be considered in lieu of a degree.
• Advanced Excel skills including VLOOKUPs, Pivot Tables, and formulas.
• Advanced proficiency in Microsoft Office, particularly Excel.
• Strong analytical skills and demonstrated ability to work independently while managing multiple priorities.
• Outstanding customer service skills for both internal and external customers.

EOE Statement: Specialist Staffing Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.