Membership Analyst

Real; King of Prussia (PA); On-site; USD 114,000 - 135,000; Full time

Job summary

Real is seeking a detail-oriented Membership Analyst to support commercial contracting and membership operations within a leading pharmaceutical organization. You will manage GPO, IDN, and membership data, validate customer eligibility, and ensure accuracy of contract participation.

Responsibilities include onboarding contracts for GPOs/IDNs and Specialty Pharmacies, maintaining attributes such as Class of Trade and DEA, and supporting distributor membership communications and EDI transmissions.

Qualifications

• Experience with Model N contract and membership management.
• GPO/IDN and Specialty Pharmacy contract memberships experience.
• Strong knowledge of pharmaceutical contracting, customer eligibility validation, and distributor operations.
• Bachelor's degree preferred; equivalent experience considered.
• Advanced Excel skills including VLOOKUP, Pivot Tables, and formulas.
• Proficient in Microsoft Office, especially Excel.
• Analytical mindset with ability to manage multiple priorities independently.
• Excellent customer service for internal and external customers.

Responsibilities

• Manage GPO/IDN memberships, additions, removals, and eligibility validation.
• Support onboarding and contract participation requests for GPOs, IDNs, Specialty Pharmacies, and other segments.
• Validate and maintain customer attributes including Class of Trade (COT), DEA, and HIN identifiers.
• Support distributor membership communications and EDI membership transmissions.
• Monitor membership disconnects, pricing discrepancies, and credit/rebill activity.
• Review contract compliance and membership activity using Model N data.

Skills

Model N

GPO/IDN

Advanced Excel

VLOOKUP

Pivot Tables

Contract management

Data validation

Analytical skills

Customer service

Independent work

Education

Bachelor's degree

Tools

Model N

Microsoft Office

Job description

Location: King of Prussia, PA (3 days per week onsite)

Pay Rate: $55-$65/hour + Benefits

Overview:

We are seeking a detail-oriented Membership Analyst to support commercial contracting and membership operations within a leading pharmaceutical organisation. In this role, you will be responsible for managing GPO, IDN, and memberships, validating customer eligibility, maintaining accurate contract participation data, and supporting distributor membership processes.

Job Description:

• Manage GPO/IDN customer membership additions, removals, and eligibility validation, ensuring accuracy, completeness, and alignment with approved contract terms.
• Support membership onboarding and contract participation requests for GPOs, IDNs, Specialty Pharmacies, and other customer segments.
• Validate and maintain customer attributes including Class of Trade (COT), DEA, and HIN identifiers.
• Support distributor membership communications and EDI membership transmissions.
• Monitor membership disconnects, pricing discrepancies, and credit/rebill activity.
• Utilize Model N data to review contract compliance and membership activity.

Requirements:

• Experience with Model N contract and membership management.
• Direct experience managing GPO, IDN, and Specialty Pharmacy contract memberships.
• Strong understanding of pharmaceutical commercial contracting, customer eligibility validation, and distributor operations.
• Bachelor's degree preferred; equivalent amount of experience will be considered in lieu of a degree.
• Advanced Excel skills including VLOOKUPs, Pivot Tables, and formulas.
• Advanced proficiency in Microsoft Office, particularly Excel.
• Strong analytical skills and demonstrated ability to work independently while managing multiple priorities.
• Outstanding customer service skills for both internal and external customers.
  

EOE Statement: Specialist Staffing Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.