Member Support Specialist — Compassionate Help & Prayer

Christian Healthcare Ministries; Barberton (OH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Fully paid health benefits

Retirement and Life Insurance

12 paid holidays PLUS birthday

Lunch provided daily

Professional Development

Paid Training

Job summary

Christian Healthcare Ministries is looking for a Member Support Representative to assist members with general inquiries through phone and email. This entry-level position focuses on providing compassionate support and the opportunity to minister through prayer.

Ideal candidates will engage positively with others, possess strong communication skills, and have a willingness to provide accurate and timely information about CHM services during working hours, Monday to Friday.

Qualifications

• High School Diploma or equivalent required.
• Preferred: Some college coursework and 1-2 years of customer service experience.
• Proficiency in Microsoft Office programs.

Responsibilities

• Respond to member inquiries via phone and email with professionalism.
• Verify and update member information accurately.
• Provide accurate information about CHM guidelines and processes.

Skills

Customer service

Communication skills

Interpersonal communication

Detail orientation

Organizational skills

Education

High School Diploma or equivalent

Some college coursework in business or communications

Tools

Microsoft Office programs

Gift Manager or CRM software

Job description

Christian Healthcare Ministries is looking for a Member Support Representative to assist members with general inquiries through phone and email. This entry-level position focuses on providing compassionate support and the opportunity to minister through prayer.

Ideal candidates will engage positively with others, possess strong communication skills, and have a willingness to provide accurate and timely information about CHM services during working hours, Monday to Friday.