Member Solutions & Legal Actions Specialist

Ultipro; Menomonie (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Annual Healthy Living Fund

Student Loan Repayment Program

401(k) Contribution and Match

Job summary

WESTconsin Credit Union is seeking a Legal Actions/Collections Coordinator to manage court actions such as garnishments and foreclosures, coordinate with law firms, and maintain precise records. You will handle document processing, account analyses, and communications with members and agencies in a collaborative team.

The role requires an associate degree or equivalent experience and at least two years in financial services or collections, with strong multitasking and member-service skills in a

Qualifications

• Associate's degree or equivalent years of experience required.
• 2 years of related work experience required.
• Prior experience in financial/collections preferred, but not required.
• Ability to multitask & prioritize work tasks while providing exceptional member service.

Responsibilities

• Process and monitor legal actions including small claims, civil actions, garnishments, repossessions, and foreclosures.
• Coordinate transfer of information to law firms and correspond with attorneys on legal actions.
• Process documents and work with outside agencies on repossessions, foreclosures, debt management and payments.
• Compute month-end reports such as delinquency and charge-off reports.
• Handle levies: hold/release funds and send funds to levy agency; communicate with members and agencies.
• Receive signed documents and apply changes to interest rate, payment, and maturity dates.
• Analyze account applications, lien perfection, and credit reports in preparation of legal actions.
• Process invoices and obtain appropriate approvals for accounting.
• Update credit bureaus and respond to disputes on delinquent accounts.
• Collaborate with the VP of Member Solutions to compute monthly charge-offs.
• Communicate effectively with members, internal, and external contacts.

Skills

Multitasking

Prioritization

Member service

Communication

Education

Associate's degree or equivalent experience

Job description

WESTconsin Credit Union is seeking a Legal Actions/Collections Coordinator to manage court actions such as garnishments and foreclosures, coordinate with law firms, and maintain precise records. You will handle document processing, account analyses, and communications with members and agencies in a collaborative team.

The role requires an associate degree or equivalent experience and at least two years in financial services or collections, with strong multitasking and member-service skills in a